Shipping Policy

Shipping Policy


Order Processing Time

All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or official holidays.
In case of high order volume, slight delays may occur. Customers will be notified accordingly.

Shipping Method & Cost

We offer free shipping across Lebanon on all towel orders. No minimum purchase required.

Estimated Delivery Time

  • 2–5 business days from the date of order confirmation.

Shipping Confirmation & Tracking

Once your order is shipped, you will receive an email confirmation with a tracking number.
Tracking details will be active within 24 hours.

Delivery Conditions

Please ensure your delivery address and contact number are correct to avoid delays.
If a delivery is missed, we will contact you to arrange a convenient redelivery.

Damaged or Lost Orders

If your package arrives damaged or is lost, please contact us immediately.
Supporting photos of the packaging and items may be required to process claims.
We will work to resolve the issue as efficiently as possible.

Returns Policy

For information about returns or exchanges, please refer to our Return Policy.

Contact Us

If you have any questions about your shipment, please contact us:

‹ Return Policy

Terms of Service ›